Having reached a business milestone at the tail end of the year, achieving a customer base of 30,000 SMEs, Valda Energy in Bicester, is now setting its sights firmly on further strengthening its growth this year and continuing to focus on its service-orientated commitment to customers.
Steve James, Valda’s CEO, comments: “We accelerated our progress last year by strengthening our team and recruiting the right people who were a great fit for the business.
“Being service orientated means having a passionate and personable team in place who can thrive in their own careers and provide the very best advice and guidance for customers – something that we believe is pivotal as we embark on a path of unprecedented growth. We recognise that our most valuable asset is our team, and our continued recruitment of top candidates is not merely a process, it is a cornerstone of our success strategy.”
In addition to this, Valda’s recent expansion to a bigger office location to accommodate its new internal structure has been a key move for the business to allow for future growth, facilitate greater cross team collaboration and importantly create an even more positive working environment.
Daljeet Kaur, Operations Director at Valda, adds: “The office expansion has been fundamental for our development and to facilitate our team. Certainly, over the last two years, as we have challenged the SME supplier market, we have grown to become a reliable and viable alternative to the current crop of suppliers – as evidenced by our increasing numbers of new customers.
“We know all too well that energy rises can have a detrimental effect on many companies, but there are ways to offset these concerns and we pride ourselves on being able to create innovative solutions tailored to individual companies.”
Steve concludes: “Being an SME ourselves, we know and understand businesses pain points and importantly how to navigate challenges. We want our customers to have certainty from day one of their association with Valda Energy and we consider our tariffs to be the foundation for the relationship they will have with us going forward.”
Valda is now focussed on harnessing the expertise and wealth of talent within the team for the benefit of its growing nationwide customer base for the coming year.