How do I download my invoices?

For Valda SmartChoice customers (contract starting on or after 1 August 2020), you can view your invoice history and download them from the Customer Portal. You can download the portal as an app on the Apple Appstore and Google Play, or access it on your computer or laptop using the URL app.valdaenergy.com.

Simply select the “invoices” option in the menu bar and tap “view” next to the invoice you want.

There you will see the invoice summary. To download the invoice, select "Download Invoice". 

For those customers whose contracts started before 1 August 2020, you can access your invoices via the Customer Portal on our website.

Having issues with downloading?

If you are having any problems or need help accessing your account, please contact our helpful Customer Services Team on 0330 390 4510, 09:00-17:00, Monday to Friday.

For alternative ways to contact our friendly team, please visit our contact page here.